How to Activate Your New Windows Hosting

Welcome to {{COMPANY_NAME}} Windows hosting! This guide walks you through the activation process and your first steps to deploy your ASP.NET or Windows-based web application.

Automatic Activation

Your Windows hosting account is typically activated automatically within minutes of payment confirmation:

1. Payment processed — Our system verifies your payment
2. Account created — Your Plesk hosting account is provisioned on the Windows server
3. Welcome Email — You receive all login details and server information

Tip: Activation usually takes 5-10 minutes. Check your spam folder if the welcome email does not arrive within 15 minutes.

Welcome Email Contents

Your welcome email includes:

• Plesk Panel URL — The URL to access your hosting control panel
• Username — Your Plesk login username
• Password — Your initial Plesk password
• Server IP — The IP address of your hosting server
• Nameservers — DNS nameservers to point your domain
• FTP Details — Connection details for uploading files
• MSSQL Server — Connection string details for your database

First Steps After Activation

Step 1: Point Your Domain

Update your domain's nameservers to the ones provided in the welcome email:

1. Log in to your domain registrar panel
2. Find the DNS or Nameserver settings
3. Replace existing nameservers with the ones from your welcome email
4. Save changes — propagation takes 2-24 hours

If your domain is registered with {{COMPANY_NAME}}, the nameservers may already be configured.

Step 2: Access Plesk Panel

1. Log in to your client portal at {{SUPPORT_URL}}
2. Go to Services then My Services
3. Click on your Windows hosting service
4. Click Login to Plesk to use SSO (recommended)

Or use the direct Plesk URL from your welcome email with your credentials.

Step 3: Deploy Your Application

For ASP.NET applications:

1. In Plesk, go to Websites and Domains
2. Click Hosting Settings and verify ASP.NET is enabled
3. Upload your application via File Manager or FTP
4. Or use Web Deploy for automated deployment from Visual Studio

For a quick website:

1. In Plesk, go to Applications
2. Browse available applications (WordPress, Joomla, etc.)
3. Click Install and follow the setup wizard

Step 4: Set Up MSSQL Database

If your application needs MSSQL:

1. In Plesk, go to Databases
2. Click Add Database
3. Select Microsoft SQL Server as the type
4. Enter a database name and create a user
5. Note the connection string for your application

Step 5: Configure Email

1. In Plesk, go to Mail
2. Click Create Email Address
3. Enter the local part and set a password
4. Configure your email client using the settings shown in Plesk

Troubleshooting Activation

Account Not Provisioned

• Check that your payment is confirmed in Billing then My Invoices
• Wait 15 minutes for provisioning to complete
• If still pending after 30 minutes, contact {{SUPPORT_EMAIL}}

Cannot Connect to MSSQL

• Use the exact connection string from Plesk (not localhost)
• Ensure your application uses the correct database credentials
• Check that remote connections are allowed if connecting from outside

.NET Version Mismatch

• In Plesk, go to Websites and Domains then Hosting Settings
• Set the correct .NET Framework or .NET Core version
• Ensure your application pool is set to the right .NET CLR version

Related Articles

• Windows Hosting Plans Comparison
• How to Login to Plesk Panel
• Windows Hosting Features Overview

Need help deploying your application? Contact {{SUPPORT_EMAIL}} for expert assistance.