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Adding GSTIN to Your Account

Adding GSTIN to Your Account

If you are a registered business in India, you can add your Goods and Services Tax Identification Number (GSTIN) to your {{COMPANY_NAME}} account to receive proper GST invoices with input tax credit eligibility.

Why Add GSTIN?

  1. GST-compliant invoices: Receive tax invoices with proper GSTIN details for your purchases
  2. Input Tax Credit (ITC): Claim ITC on hosting, domain, and other services purchased
  3. Business compliance: Maintain proper records for GST return filing
  4. Professional invoices: Show your business GSTIN on all billing documents

GSTIN Format Requirements

A valid GSTIN is a 15-character alphanumeric code:

22AAAAA0000A1Z5

Breakdown:

  • Digits 1-2: State code (e.g., 27 for Maharashtra, 29 for Karnataka)
  • Digits 3-12: PAN number of the business
  • Digit 13: Entity number within the state for the same PAN
  • Digit 14: "Z" by default
  • Digit 15: Check digit

Tip: You can verify your GSTIN at the official GST portal: https://services.gst.gov.in/services/searchtp. Ensure the GSTIN is active and matches your business name.

How to Add GSTIN

Step 1: Log In to Your Account

  1. Go to {{SUPPORT_URL}}
  2. Log in with your account credentials

Step 2: Navigate to Profile Settings

  1. Click on your name or profile icon in the top-right corner
  2. Select My Account or Profile Settings
  3. Click on Billing Information or Tax Details

Step 3: Enter Your GSTIN

  1. In the GSTIN or Tax ID field, enter your 15-character GSTIN
  2. Enter your Business Legal Name exactly as registered with GST
  3. Select your State (must match the state code in your GSTIN)
  4. Optionally enter your Business Trade Name if different from the legal name

Step 4: Save and Verify

  1. Click Save or Update
  2. The system will validate the GSTIN format
  3. Your GSTIN will appear on all future invoices

GST Invoice Generation

Once your GSTIN is added:

  • All new invoices will include your GSTIN, HSN/SAC codes, and GST breakup (CGST + SGST or IGST)
  • Existing invoices will not be retroactively updated — add your GSTIN before making purchases
  • Invoice format: Tax invoices will comply with GST rules including proper place of supply

Downloading GST Invoices

  1. Navigate to Billing > Invoices
  2. Click on any invoice to view it
  3. Click Download PDF to get the GST-compliant invoice
  4. Use this invoice for filing GST returns and claiming ITC

CGST/SGST vs IGST

  • Same state (your state matches {{COMPANY_NAME}}'s state): Invoice shows CGST (9%) + SGST (9%) = 18%
  • Different state: Invoice shows IGST (18%)

The total tax amount is the same (18%) regardless — only the breakup differs for accounting purposes.

Updating or Removing GSTIN

To Update

  1. Go to Profile Settings > Tax Details
  2. Edit the GSTIN field with the new number
  3. Update the business name if changed
  4. Click Save

To Remove

  1. Contact support to remove GSTIN from your account
  2. Future invoices will be generated without GST details
  3. You will still be charged GST but without the ITC-eligible breakup

Tip: If your business GST registration is cancelled, remove the GSTIN from your account to avoid compliance issues.

Troubleshooting

GSTIN Validation Error

  • Verify you entered exactly 15 characters
  • Check that the format matches: 2 digits + 10 alphanumeric (PAN) + 1 digit + 1 letter + 1 digit
  • Ensure no spaces or special characters

GSTIN Not Appearing on Invoices

  • GSTIN only appears on invoices generated after it was added
  • If recently added, check the next invoice after a new purchase or renewal
  • Contact support if the issue persists

Business Name Mismatch

  • The business name on your account should match the name registered with GST
  • Update your profile's billing name to match your GST registration

Related Articles

Need help with GSTIN setup or GST invoices? Contact our support team at {{SUPPORT_EMAIL}} or open a ticket at {{SUPPORT_URL}}.

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