How to Set Up Email on Windows Mail App

Configure your {{COMPANY_NAME}} email in the built-in Windows Mail app (available on Windows 10 and 11).

Step-by-Step Setup

1. Open the Mail app from the Start menu.
2. Click Settings (gear icon) > Manage Accounts > Add Account.
3. Select Other Account (POP, IMAP).
4. Enter:

- Email address: your full email ([email protected])

- Username: your full email address

- Password: your email password

1. Click Sign In.

If automatic configuration works, you are done. If not:

1. Select Advanced Setup > Internet email.
2. Enter:

- Account name: a label (e.g., "Work Email")

- Your name: display name for sent emails

- Incoming mail server: mail.yourdomain.com

- Account type: IMAP4

- Outgoing mail server: mail.yourdomain.com

- Username: full email address

- Password: your email password

1. Check all security options (SSL required for incoming and outgoing).
2. Click Sign In.

[screenshot: Windows Mail advanced setup screen]

Troubleshooting

Cannot Sign In

• Use full email address as username.
• Verify password is correct.
• Try manual setup with explicit server settings.

Email Not Syncing

• Go to Settings > Manage Accounts > click your account.
• Click Change mailbox sync settings.
• Set sync frequency and ensure email sync is ON.

Related Articles

• Incoming/Outgoing Mail Server Settings
• How to Configure Email in Microsoft Outlook

Need help? Contact our support team at {{SUPPORT_URL}}/client/support.