Uploading Files via FTP to Webuzo Server

FTP is the standard method for transferring files to your hosting server. For large files or regular management, FTP is faster and more reliable than the web file manager.

FTP Credentials

Find or reset in Webuzo under FTP Accounts or Account Settings.

Recommended FTP Clients

• FileZilla (Free — Windows, Mac, Linux)
• WinSCP (Free — Windows, excellent for SFTP)
• Cyberduck (Free — Mac, Windows)
• Transmit (Paid — Mac)

Connecting with FileZilla

1. Open FileZilla > File > Site Manager > New Site
2. Protocol: SFTP, Host: your domain/IP, Port: 22
3. Logon Type: Normal, enter username and password
4. Click Connect
5. Accept certificate on first connection

Left panel = your computer. Right panel = server. Navigate to public_html on server.

Uploading

• Single file: Double-click or drag left to right
• Multiple files: Select multiple (Ctrl+Click) > drag
• Entire directory: Drag folder from left to right
• Full website: Navigate to public_html, drag all files ensuring index.html/php is in root

Downloading

Navigate to file on server > double-click or drag right to left.

Best Practices

Security

• Always use SFTP (port 22) over plain FTP
• Use strong passwords, change if compromised

Performance

• Upload compressed archives for many small files, extract on server
• Set FileZilla to 3-5 simultaneous connections

File Management

• Upload to correct directory (public_html)
• Keep directory structure clean
• Delete unused files to conserve space

Troubleshooting

• Cannot connect — Verify credentials, try port 21 vs 22, check IP block
• Connection timeout — Try SFTP/FTP switch, check internet stability
• Upload fails for large files — Check disk quota, use SFTP, upload as compressed archive
• Permission denied — Verify username, check target directory permissions (755)

Related Articles

• How to Manage Files in Webuzo
• How to Install WordPress Using Webuzo

Need help? Contact our support team at {{SUPPORT_URL}}/client/support.