How to Create Your Account

How to Create Your {{COMPANY_NAME}} Account

Creating an account at {{COMPANY_NAME}} is the first step to purchasing domains, hosting, SSL certificates, and other services. This guide walks you through the registration process.

Creating Your Account

Step 1: Visit the Website

Go to {{SUPPORT_URL}} and click Sign Up or Register in the top navigation.

Step 2: Fill in Your Details

Field	Required	Notes
First Name	Yes	Your legal first name
Last Name	Yes	Your legal last name
Company Name	Optional	Your business name
Email Address	Yes	Must be a valid, accessible email
Phone Number	Yes	Include country code
Address	Yes	Your billing address
City	Yes
State	Yes
PIN Code	Yes
Country	Yes
Password	Yes	Minimum 8 characters, mix of types

Step 3: Set a Strong Password

Choose a password that:

Is at least 8 characters long
Contains uppercase and lowercase letters
Includes numbers and special characters
Is not used on any other website

Tip: Use a password manager to generate and store a unique, strong password.

Step 4: Verify Your Email

Check your inbox for a verification email from {{COMPANY_NAME}}
Click the verification link in the email
If you do not see the email, check your spam/junk folder
Click Resend on the registration page if needed

Step 5: Log In

Go to {{SUPPORT_URL}}/client
Enter your email and password
Click Login
You will see your Client Portal dashboard

Account Created During Checkout

If you place an order without an account, one is created automatically:

Add a product to your cart
Proceed to checkout
Select I am a new customer
Fill in your details and complete the order
Your account is created with the details provided
Login credentials are emailed to you

Setting Up Your Profile

After creating your account:

Go to Account Settings or My Profile
Verify all contact information is correct
Add a GST number if applicable (for tax invoices)
Enable Two-Factor Authentication for security
Set your notification preferences

Client Portal Overview

Your dashboard provides access to:

My Services — Active hosting, domains, and other products
Invoices — Payment history and pending invoices
Domains — Domain management and DNS
Support — Submit and track tickets
Account Settings — Profile, security, notifications

Troubleshooting

Did Not Receive Verification Email

Check spam/junk folder
Whitelist emails from {{COMPANY_NAME}}
Click Resend Verification Email on the login page
Try registering with a different email address

Cannot Log In

Verify you are using the correct email address
Click Forgot Password to reset your password
Clear browser cache and cookies
Try incognito mode

Account Locked

After 5 failed login attempts, your account may be temporarily locked
Wait 15-30 minutes and try again
Contact support if the issue persists

Need help? Contact our support team at {{SUPPORT_EMAIL}} or open a ticket at {{SUPPORT_URL}}.