Setting Up Email Autoresponders

Send automatic replies when someone emails you — useful for vacations, confirmations, or business hours.

In cPanel

1. Go to Autoresponders
2. Click Add Autoresponder
3. Configure:

- Character Set: UTF-8

- Interval: Hours between auto-replies to same sender (e.g., 8)

- Email: Select the address

- From: Your name

- Subject: Auto-reply subject line

- Body: Your message (HTML supported)

- Start/Stop: Optional date range

1. Click Create

In DirectAdmin

1. Go to E-Mail Manager → Autoresponders
2. Click Create Autoresponder
3. Fill in the message and settings
4. Save

In Plesk

1. Go to Mail → select account → Auto-Reply
2. Enable auto-reply
3. Set your message and schedule
4. Save

Best Practices

• Set a reasonable interval (8-24 hours) to avoid spam
• Include when you will be available
• Provide an alternative contact for urgent matters
• Enable date range for vacation responses
• Disable when you return

Tips

• Autoresponders do NOT reply to mailing lists or spam
• Test by sending yourself an email from a different address
• Some email clients show autoresponders as separate conversations