How to Order Domain + Hosting Together

Ordering a domain name and hosting plan together is the fastest way to get your website online. {{COMPANY_NAME}} makes it easy to bundle both in a single checkout, with automatic nameserver configuration so everything works right away.

Why Order Together?

• Automatic Setup — Nameservers are configured automatically so your domain points to your hosting immediately
• Single Checkout — Save time by purchasing everything in one transaction
• No Manual DNS Configuration — Skip the technical step of updating nameservers separately
• Single Invoice — Easier to manage billing with one combined invoice

Step-by-Step Guide

Step 1: Start with Hosting

1. Log in to your Client Portal at {{SUPPORT_URL}}/client
2. Click Order New Service
3. Browse the hosting plans and click Order Now on your chosen plan
4. Select your preferred billing cycle (annual is recommended for best value)

Step 2: Add a New Domain

When prompted to associate a domain:

1. Select Register a new domain
2. Enter your desired domain name and search for availability
3. Choose your preferred extension (.com, .in, .net, etc.)
4. Select the registration period (1 year is standard)
5. Click Add to Cart

Both the hosting plan and the domain will now be in your cart.

Tip: If you already own a domain registered elsewhere, choose I already have a domain instead. You will need to update your nameservers manually after checkout.

Step 3: Review Configuration

Before checkout, review:

• Hosting Plan — Verify the plan name, billing cycle, and price
• Domain — Verify the domain name and registration period
• Nameservers — These should be set to {{COMPANY_NAME}} default nameservers (this happens automatically)
• Contact Details — Ensure your domain contact information is correct

Step 4: Complete Checkout

1. Review the total amount (hosting + domain + GST)
2. Apply a coupon code if you have one
3. Select your payment method
4. Complete the payment

Step 5: Automatic Provisioning

After successful payment, the following happens automatically:

1. Domain Registration — Your domain is registered within minutes
2. Hosting Provisioning — Your hosting account is created (1-5 minutes)
3. Nameserver Configuration — Your domain is configured to point to your hosting server
4. SSL Certificate — A free SSL certificate is provisioned for your domain
5. Welcome Email — You receive an email with all your account details

Tip: While DNS propagation can take up to 48 hours globally, your website will typically be accessible within 1-4 hours after ordering.

What to Do Next

Once your order is complete:

1. Log in to your control panel via SSO from the Client Portal
2. Upload your website files using File Manager or FTP
3. Install WordPress or another CMS using the one-click installer (Softaculous)
4. Set up email accounts for your domain
5. Configure any additional DNS records you may need (e.g., for Google Workspace)

Troubleshooting

• Domain registered but hosting still Pending? Hosting provisioning may take a few minutes longer. Wait 15 minutes and refresh.
• Website showing a default page? Your hosting is active but you have not uploaded your website files yet. Log in to your control panel and upload files to public_html.
• SSL certificate not working? Free SSL certificates are issued after DNS propagation. Wait a few hours and check again.
• Email from your domain not working? MX records need DNS propagation. Give it up to 4 hours after initial setup.

Related Articles

• How to Order a Domain Name
• How to Order a Hosting Plan
• Checkout Process Step-by-Step Guide
• How to View and Manage Your Hosting

Need help? Contact our support team at {{SUPPORT_URL}}/client/support.